Happy Customers

Based on 703 reviews
94%
(662)
3%
(21)
2%
(11)
1%
(4)
1%
(5)
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Shelly the Turtle
Jessie Laverty

Perfect weight, soft, and the best level of comfort. I only have a couple of complaints, the stuffing clumps together and becomes flat easily, and the head is too lumpy, yes it would look weird without the head but itā€™s too big to hold on top of your chest with nothing in your way.
To make it easier to wash it would be helpful to have the weighted part be able to come off using a zipper so that you can toss it in the washing machine.
Besides that then I did have an accident while purchasing. I live in Canada and there was no option for Canadian currency so I do end up having to pay around $160 for it.
I use it almost every night and when I donā€™t then it feels strange.
8/10 recommend, just make sure you know how much youā€™re paying

Came early then expected but I love it itā€™s super soft and cuddly itā€™s a perfect gift to someone you care about

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Milkshake the Cow
Hannah Sanford

Quality is not what I was expected. My hugz arrived and I was super excited but after having it for a day I noticed a few issues. On his face the black fur is really plush but the white fur is splotchy and missing hair around eyes. Itā€™s also missing stuffing in its cheek / neck on one side and it has created a divot. The stitching also feels fragile and has a huge lump on the back of the neck.

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Lola the Bunny
Marina Diaz
Lovely Bunny

My niece loves Lola. It was my gift to her for the Christmas.

Absolutely in love!!!!

I have wanted this snuggly giraffe since it had come out! The second I held him for the first time it was love at first touch. He managed to spot every bit of anxiety and I now see him from a higher perspective! He feels just like Iā€™m holding a puppy and is so soft and cuddly. 10/10 recommend (also I love you Lexi!)

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Lola the Bunny
Cecilia Colella
Excellent customer service

My daughter loves her Lola, unfortunately her ear fell off but when I sent hugz a message they responded right away and sent a new one to my daughter, Emma. I would recommend this company over and over again. What they support is amazing too! Love this company.

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Lola the Bunny
Marc Brodbeck
Quick fix on bunny rabbit

We had a small issue with the first rabbit after it arrived. And customer service was great and shipped us a new one the next day.
Great customer service.

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Lola the Bunny
Joclynn Galindo
lola

I love Lola the bunny I donā€™t feel alone with her I feel calm when my sheā€™s around, Iā€™m forever grateful you have created this business:)

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Milkshake the Cow
Maureen Empfield
my 13 year old niece loved this!

extra cuddly and calming. Plus the perfect weight

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15% CashBack
Christina Welton
Xmas presents

Bought 2 of the dogs for my 2 granddaughters who are in their twenties and the cow for my grandsons girlfriend-all 3 young ladies are thrilled with their gift.

Lovable and soft

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Otto the Otter
Customer

Soft and loveable!

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Charlie the Dog
Bonnie Dooley
Helping Hugs

I have ordered 5 in the last few months. Four of these went to a family going through stressful times and my feedback was that they were the best gifts ever. ā€œ We canā€™t ever lose them.ā€
I also ordered the sloth for my 13 year old grand daughter who gets anxiety from time to time. What a blessing.

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Sid the Sloth
Anonymous
Love this!

I love the brand! Although mine started ripping after not a lot of use, and there is no way to exchange now. Definitely super nice quality, and perfect weight, just wish he didnā€™t rip so easily! I bought sid shortly after they opened so that could also contribute, overall he is still useable and makes a great cuddle buddy!

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Charlie the Dog
Heidi Hollinger
Amazing!!!!

We ordered the dog and cow for our kids for Christmas and they are in love with these. So soft and so adorable!!!!! Please get some more highland cows in stock.

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Shelly the Turtle
By Chanthavong

Kids love it!

The duck is so cute that my daughter loves it so much. Thank you.

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Lola the Bunny
Kaddie Emm
Amazing!!

I bought Finn the whale and Lola the bunny and they are amazing!! I gave one to my brother and heā€™s obsessed! We both are!

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Charlie the Dog
Heather Unangst
Donated to Elderly Home

I loved these and so did they. The dogs are adorable, soft, and the perfect weight. I would recommend them for any age as a comfort tool.

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Shelly the Turtle
Lynn Bruce
Granddaughters Love

My granddaughters showed me these and they wanted them for Christmas šŸŽ„ I ordered 2 and then on Christmas my other 2 granddaughters wanted them so their birthdays are in January and I got them for them. They Love them !

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Sid the Sloth
Desgroseillers Julie
Very pleased with Sid the Sloth

My granddaughter is easily excited but has a hard time calming down. She sometimes gets herself into trouble as she does not know how to control herself. Since she got Sid she is so much better. I tell her to go get her buddy or I heat him up and just place him on her belly and she automatically cuddles him and settles down. I am so grateful for finding this site and over the moon thankful for the quality of this little guy. Thank you for helping my grandaughter.
Tks.
One happy grandmother

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Shelly the Turtle
Harriet Golub
Amazing!

Shelly the Turtle has provided total comfort for my granddaughter. I canā€™t recommend it highly enough!

love it!!

i received this little guy for christmas from my family and i genuinely love him so much. the weight is perfect, his fur is incredibly soft and fluffy, and heā€™s just adorable. definitely a worthy investment!!!

Great Birthday Gift

Iā€™m so glad I bought this for my friendā€™s birthday. The quality is great and my friend loved it. I would definitely recommend it and Iā€™m planning on buying one for myself.

Awesome customer service!

I canā€™t say enough about the amazing customer service at Hugz. We had an issue with our daughterā€™s new giraffe at the airport, which left her brokenhearted. The team at Hugz saved the day and showed us what a kind and thoughtful company it is. So great!